Plugins that were purchased on the WooCommerce.com marketplace fall within the marketplace’s refund policy. You can check it out here
Below is the refund policy that applies to purchases made directly on tiered-pricing.com.
We stand behind our plugin’s quality, and your satisfaction with it is important to us. If you experience problems with the plugins, we will be happy to provide a full refund within 14 days of the original upgrade date.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the plugins
- Your issue(s) derives from being unable to install the plugin properly or get it to perform its functions.
- You have attempted to resolve your issue(s) with our support team by opening a support ticket through the [Contact Us] in the plugin admin settings.
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- Refunds will not be granted if you simply decide not to use the plugins.
By purchasing, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.